Effective Date: [12/16/2024]
Welcome to www.netelo.tech (“we,” “our,” or “us”). Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and share your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), Lei Geral de Proteção de Dados (LGPD), and California Consumer Privacy Act (CCPA). By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information: We collect information that identifies or can be used to identify you, such as your name, email address, and phone number. This data is collected when you voluntarily provide it, such as when subscribing to a newsletter, filling out a contact form, or making inquiries.
b. Non-Personal Information: This includes data automatically collected through cookies, analytics tools, or server logs, such as your IP address, browser type, device information, and browsing behavior.
c. Sensitive Personal Data: In compliance with the GDPR and LGPD, we will only process sensitive personal data with explicit consent or when legally required.
2. Legal Basis for Data Processing
We process your data based on the following legal grounds:
- Consent: When you provide explicit consent (e.g., subscribing to a newsletter).
- Contractual Necessity: To fulfill obligations related to services requested by you.
- Legitimate Interest: To analyze website traffic, improve our services, and ensure security.
- Compliance with Legal Obligations: To meet regulatory requirements under GDPR, LGPD, and CCPA.
3. How We Use Your Information
We use the information collected to:
- Provide, maintain, and improve our services.
- Personalize your experience on our website.
- Respond to your inquiries and provide customer support.
- Fulfill legal and regulatory requirements.
- Conduct analytics and marketing, where permitted.
4. Your Rights
Depending on your jurisdiction, you have the following rights:
Under GDPR and LGPD:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Data portability (receive a copy of your data in a structured format).
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority.
Under CCPA:
- Know what personal data we collect, use, and share.
- Request deletion of your personal data.
- Opt-out of the sale of your personal information (we do not sell data).
- Non-discrimination for exercising your privacy rights.
To exercise your rights, please contact us at [Insert Contact Email].
5. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Third-party vendors who assist in website operations, marketing, or analytics.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies may also be used to track affiliate link performance. You can manage or disable cookies via your browser settings or opt-out of non-essential cookies through our cookie consent banner.
7. Data Retention and Security
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. We implement technical and organizational measures to safeguard your data, but no system is completely secure.
8. International Data Transfers
If you access our website from outside your home country, your data may be transferred to and processed in countries with different data protection laws. We ensure that such transfers comply with applicable regulations, including GDPR and LGPD.
9. Children’s Privacy
Our website is not directed at individuals under 16 years old. We do not knowingly collect data from children. If you believe we have collected data from a minor, please contact us to have it removed.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised “Effective Date.” Continued use of our website indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [Contact@netelo.com.br]
Address: [Brazil, Apodi-RN, Zip code: 59700-000, Comunidade de Lagoa Rasa]
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Website: www.netelo.tech
Thank you for trusting us with your information.